Project Management, Consultancy and Sales
Mert Teknik offers all the project management, consultancy and sales services required by the projects related to the packaging machines and product control systems.
It offers consultancy, support and sales services regarding the development and application of new or existing projects.
It offers comprehensively all the developing services required for realization of the projects; according to the need, it undertakes the project management on behalf of the project owner and carries out the required organization with the relevant contractor firms, financing and credit institutions.
After Sales Service Consultancy
Mert Teknik renders After Sales Service Consultancy support after the sales with the mentality of Customer Focused Management. Our purpose is to ensure you to protect your efficiency and capacity at a maximum level.
Mert Teknik provides by itself the assembly at customer’s site, operator and maintenance training, after sales technical service and spare parts for all the machines and devices offered by it to its customers. Assembly works are carried out by our team, which is technically trained, certificated and experienced.
Technical Service and Spare Part Support
Mert Teknik offers after sales technical service and spare part service by its team consisting of experts and experienced technicians and engineers in order to ensure your machine its original features and to run in safe, economic and efficient manner just like the first day. Mert Teknik is the sole authorized service for the product group for which we provide service. Our firm is constantly exchange information with the global technical service network of the firms, to which it is a distributor. All the technical employees get training in homeland and abroad within the determined programs. Our technical service supervisors preeminently focus on your problems and aim to provide the most appropriate and authentic solution in a shortest period of time.
We know that, very small problems occurred at the machines result in time loss and commercial loss for you. The purpose must be to determine the problems prior to their occurrence and to take measures thereon; otherwise the solutions after the occurrence of problems come with additional costs. There is no doubt that the most effective and economic way to prevent this is a “Maintenance Agreement”. The protective maintenances are carried out by planning as not to disturb the works of our customers and in a way and time suggested by the distributors. Thus you will be protecting the efficiency and capacity of the machines by extending their lifecycle through regular and protective maintenance.
With the after sales services given by Mert Teknik;
You can keep your efficiency at the highest level,
You will have minimized your risks,
You will have maximized your maintenance quality,
You will have protected your budget,
You will have maintenance and repair conforming to regulations and laws conducted,
You will have strengthened your competitive position.